German Language Technical Support Expert

20 hours ago

Athens, Attica, Greece beBeeExpert Full time
German Language Technical Support Expert Opportunity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.

We are seeking a highly skilled German language technical support expert to join our team in Greece. As a key member of our team, you will be responsible for providing exceptional technical support to our business customers, ensuring their technical issues are resolved efficiently and effectively.

Key Responsibilities:
  • Provide technical support to business customers via phone, email, and chat.
  • Troubleshoot and resolve technical issues related to Windows Operating Systems, Local and Wide-area networking, Microsoft productivity suite, Directory Services and Active Directory.
  • Collaborate with internal teams to ensure seamless delivery of technical support services.
  • Log and track customer interactions using our internal systems.


Requirements:
  • Fluency in German language.
  • Excellent communication and problem-solving skills.
  • 2-3 years helpdesk or system admin experience with exposure to medium to large businesses.
  • Experience with Microsoft Office products required.
  • Strong active listening skills, able to ask strategic questions to uncover needs and deliver appropriate value-added recommendations that will solve customer problems.
  • Acknowledged certifications like MCSE or Cisco will be considered as an advantage.


What We Offer:
  • Complete relocation support to ease your move to Greece.
  • Competitive monthly salary and benefits package.
  • Referral Program: Bring your friends and receive great bonuses.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity.


Find out more about this exciting opportunity and take the first step towards advancing your career

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