German Language Technical Support Expert
22 hours ago
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
We are seeking a highly skilled German language technical support expert to join our team in Greece. As a key member of our team, you will be responsible for providing exceptional technical support to our business customers, ensuring their technical issues are resolved efficiently and effectively.
Key Responsibilities:
- Provide technical support to business customers via phone, email, and chat.
- Troubleshoot and resolve technical issues related to Windows Operating Systems, Local and Wide-area networking, Microsoft productivity suite, Directory Services and Active Directory.
- Collaborate with internal teams to ensure seamless delivery of technical support services.
- Log and track customer interactions using our internal systems.
Requirements:
- Fluency in German language.
- Excellent communication and problem-solving skills.
- 2-3 years helpdesk or system admin experience with exposure to medium to large businesses.
- Experience with Microsoft Office products required.
- Strong active listening skills, able to ask strategic questions to uncover needs and deliver appropriate value-added recommendations that will solve customer problems.
- Acknowledged certifications like MCSE or Cisco will be considered as an advantage.
What We Offer:
- Complete relocation support to ease your move to Greece.
- Competitive monthly salary and benefits package.
- Referral Program: Bring your friends and receive great bonuses.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
- State of the art premises, providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity.
Find out more about this exciting opportunity and take the first step towards advancing your career
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