German-Speaking Technical Support Professional
1 day ago
As a Technical Support Specialist, you will play a vital role in providing exceptional technical support to German-speaking clients. This dynamic opportunity allows you to utilize your skills and expertise to deliver top-notch service and ensure client satisfaction.
Key Responsibilities:
- Provide expert technical assistance to German-speaking clients through various communication channels.
- Troubleshoot complex technical issues and resolve inquiries in a timely manner.
- Maintain in-depth knowledge of our products and services.
- Document customer interactions accurately in the CRM system.
- Collaborate with cross-functional teams to enhance service efficiency and client satisfaction.
- Participate in training and development sessions to improve service skills and product knowledge.
- Utilize customer feedback to contribute to ongoing process improvements.
Required Skills and Qualifications:
- Fluency in German and English, both spoken and written.
- Strong communication and interpersonal skills focused on customer service.
- Previous experience in technical support or customer service is an advantage.
- Ability to handle multiple inquiries simultaneously in a fast-paced environment.
- Excellent analytical and problem-solving abilities.
- A proactive and team-oriented approach with a desire to learn.
- Willingness to relocate to Greece and adapt to new experiences.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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