German-Speaking Technical Support Specialist
1 day ago
Job Description:
Technical Support Expert - German SpeakerWe are seeking an experienced Technical Support Expert to join our team in Greece. As a Technical Support Expert, you will be responsible for providing top-notch technical support to Microsoft Business Customers.
- Provide technical assistance to Microsoft Business Customers via multiple communication channels
- Troubleshoot and resolve technical issues in a timely and professional manner
- Collaborate with internal stakeholders to ensure effective issue resolution and customer satisfaction
- Log cases on internal systems and maintain accurate records
- Fluency in German and excellent communication skills in English
- Exceptional problem-solving skills and ability to adapt to new situations
- Strong technical knowledge of Windows Operating Systems, Local and Wide-area networking, and Microsoft productivity suite
- At least 2-3 years of experience in a helpdesk or system admin role
- Competitive monthly salary and benefits package
- Full training and development opportunities
- Relocation support to Greece (flight tickets, accommodation, etc.)
- Opportunity to work for a multinational company and develop strong experience and skills
- A dynamic and supportive work environment
- The opportunity to work with a diverse team and contribute to the company's success
- A comprehensive benefits package, including health care and numerous discounts
- Professional growth and development opportunities
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