German-Speaking Technical Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomerSupport Full time

Job Description:

Technical Support Expert - German Speaker

We are seeking an experienced Technical Support Expert to join our team in Greece. As a Technical Support Expert, you will be responsible for providing top-notch technical support to Microsoft Business Customers.

  • Provide technical assistance to Microsoft Business Customers via multiple communication channels
  • Troubleshoot and resolve technical issues in a timely and professional manner
  • Collaborate with internal stakeholders to ensure effective issue resolution and customer satisfaction
  • Log cases on internal systems and maintain accurate records
Required Skills and Qualifications:
  • Fluency in German and excellent communication skills in English
  • Exceptional problem-solving skills and ability to adapt to new situations
  • Strong technical knowledge of Windows Operating Systems, Local and Wide-area networking, and Microsoft productivity suite
  • At least 2-3 years of experience in a helpdesk or system admin role
Benefits:
  • Competitive monthly salary and benefits package
  • Full training and development opportunities
  • Relocation support to Greece (flight tickets, accommodation, etc.)
  • Opportunity to work for a multinational company and develop strong experience and skills
What We Offer:
  • A dynamic and supportive work environment
  • The opportunity to work with a diverse team and contribute to the company's success
  • A comprehensive benefits package, including health care and numerous discounts
  • Professional growth and development opportunities


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