German Language Technical Support Specialist
15 hours ago
The role of German Speaking Customer Support representative is a critical position in the Dating & Social Networking Apps Department. As a customer support expert, you will engage with German-speaking customers to assist them with inquiries and issues related to dating and social networking apps.
Responsibilities include delivering exceptional customer support in German, troubleshooting and resolving user issues effectively, guiding customers through app features and functionalities, documenting customer interactions accurately, collaborating with developers to address and solve technical issues, and providing feedback on customer needs to improve app functionality and user experience.
- Fluency in German and English, both written and spoken.
- Previous experience in customer support, preferably in tech, dating, or social networking sectors.
- Strong communication and interpersonal skills.
- Problem-solving abilities with a detail-oriented mindset.
- Understanding of dating and social networking dynamics is a plus.
- Ability to work independently and as part of a team.
- Passion for helping others and ensuring customer satisfaction.
- Comfortable working in a fast-paced environment.
Benefits:
- Training & Development.
- Performance Bonus.
- Competitive Salary by Greek standards.
- Fully Paid Training.
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks).
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