German Speaking Entertainment Support Specialist
1 day ago
Are you passionate about technology and customer service? We are seeking a German Speaking Entertainment Support Specialist to join our team.
In this role, you will be responsible for providing exceptional support to German-speaking customers regarding home entertainment systems. This includes assisting with inquiries, technical issues, and product information, ensuring high levels of satisfaction.
Your Responsibilities
- Provide world-class support to clients through various communication channels.
- Assist customers with queries and resolve technical issues efficiently.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service objectives and enhance overall customer experience.
- Stay updated on product features and industry trends through ongoing training.
Requirements
- Fluency in German (written and spoken) is essential.
- A strong enthusiasm for home entertainment technology and products is required.
- Previous experience in customer support is beneficial but not mandatory.
- Excellent communication and interpersonal skills are necessary.
- A proactive problem-solver with a customer-focused attitude is desired.
- Strong analytical skills and attention to detail are crucial.
- Ability to work collaboratively in a team environment is essential.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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