Tech Enthusiast for a Major Brand

21 hours ago


Athens, Attica, Greece beBeeCustomer Full time
Job Overview:
  • Junior role seeking a tech enthusiast fluent in Swedish
  • Zero to five years of experience required
  • Swedish language proficiency mandatory
Seeking a Customer Expert for a Tech Leader

We are looking for a customer-focused individual with a passion for technology to work as a customer expert with a top tech leader.

With over 30 years of experience, we have connected customers with the world's top brands. Our team is comprised of individuals from over 110 nationalities, and we proudly represent leading global businesses providing customer care, sales, and technical support services.

What you will do:
  • Communicate with customers via phone, chat, and email
  • Track and follow cases to ensure they are closed efficiently and timely
  • Maintain high customer satisfaction by representing a major brand
  • Provide troubleshooting for mobile devices
  • Assist customers with account management and password security
  • Set up repairs for hardware-related issues
  • Escalate unresolved cases by contacting second-level support experts
What you will bring:
  • Fluency in Swedish
  • Advanced English knowledge
  • Familiarity with iOS and/or MacOS preferred
  • Strong communication skills
  • Prior customer support experience an advantage
  • Excellent troubleshooting skills
What We Offer:
  • Full relocation support
  • Competitive monthly salary and benefits
  • Professional growth opportunities
  • Healthcare benefits and numerous discounts
  • Free online Greek language courses
  • State-of-the-art premises
Join our company culture that values diversity and equal opportunities for all employees.

Develop your career with us

Find out more about our job openings.

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