Spanish Customer Service Representative
1 day ago
Be part of a dynamic team supporting a major car brand. You will be responsible for delivering exceptional customer service to Spanish-speaking clients through various channels. Our ideal candidate is fluent in Spanish, both written and spoken; proficiency in English is required. They must have strong communication and interpersonal skills focused on customer satisfaction.
Key Responsibilities- Deliver outstanding customer support via phone, email, and chat.
- Address inquiries and resolve issues efficiently.
- Maintain knowledge of the car brand's products and services.
- Document all customer interactions accurately in our CRM system.
- Collaborate with team members to enhance service delivery.
- Participate in training sessions to boost your skills.
- Fluent in Spanish, proficiency in English.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently.
- Problem-solving mindset and attention to detail.
- Previous experience in customer service, especially in the automotive industry.
- Proficient in using CRM systems and customer support software.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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