Spanish Speaking Fashion Customer Service
1 day ago
We are seeking an exceptional customer service representative to join our fashion team. The ideal candidate will have strong communication skills, a passion for fashion, and the ability to provide top-notch service to Spanish-speaking clients.
This is a fantastic opportunity for individuals who enjoy working in a fast-paced environment and are dedicated to delivering exceptional results. If you are a motivated and customer-focused individual with a passion for fashion, we would love to hear from you
About the RoleThe successful candidate will be responsible for providing excellent customer service to Spanish-speaking clients through various channels including phone, email, and chat. They will also be required to assist clients with inquiries related to fashion products, sizing, order status, and promotions.
In addition, they will be expected to guide customers in their shopping experiences by offering style advice and product recommendations. The role requires strong communication skills, both written and verbal, as well as the ability to handle high volumes of inquiries with professionalism and efficiency.
Responsibilities- Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
- Assist clients with inquiries related to fashion products, sizing, order status, and promotions.
- Offer style advice and product recommendations to enhance the customer experience.
- Handle returns, exchanges, and complaints professionally, ensuring customer satisfaction.
- Maintain accurate records of customer interactions.
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service, preferably in the fashion or retail industry.
- Strong communication skills and a customer-focused attitude.
- Ability to handle high volumes of inquiries with professionalism and efficiency.
- Private health insurance.
- Training and development opportunities.
- Performance-based bonuses.
- Fully paid relocation package.
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