Spanish Speaking Customer Service Representative
1 day ago
We are seeking an individual to fill a dynamic role as a Spanish Speaking Customer Support Specialist within the Home Entertainment Systems Department.
Key Responsibilities:- Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding product features, installation, and troubleshooting.
- Resolve customer complaints and technical issues efficiently to ensure satisfaction.
- Document all customer interactions and maintain accurate records in the CRM system.
- Collaborate with internal teams to ensure effective service delivery and address any operational concerns.
To be successful in this role, you will require excellent communication and interpersonal skills, strong problem-solving abilities, and fluency in both Spanish and English. Experience in customer support, particularly within the technology or home entertainment industry, is highly desirable.
Requirements:- Fluency in Spanish and English.
- Experience in customer support, preferably within the technology or home entertainment industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a customer-centric mindset.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Relocation Package (flight, transfer, and hotel)
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