Spanish Speaking Customer Service Representative Opportunity
1 day ago
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our online retail department, you will be responsible for delivering exceptional customer service to Spanish-speaking clients through various communication channels.
- Main Responsibilities:
- Deliver excellent customer service to clients via phone, email, and chat.
- Address customer inquiries, provide product information, and resolve issues in a timely manner.
- Maintain a friendly and empathetic demeanor in all interactions.
- Document all customer interactions accurately for improved service.
- Collaborate with team members to meet targets and enhance customer satisfaction.
- Participate in training to stay up-to-date on product offerings and customer service best practices.
Requirements:
- Fluency in Spanish (both written and spoken) is essential.
- Strong commitment to providing exceptional customer service.
- Previous experience in customer service is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to manage inquiries and issues in a calm and professional manner.
- Self-motivated with the ability to work effectively both independently and as part of a team.
Benefits:
- Private health insurance.
- Training and development opportunities.
- Performance-based bonuses.
- Relocation package including flights, transfers, and hotel accommodations.
- Greek language lessons and discounts.
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