Spanish Speaking Customer Service Representative
1 day ago
We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to Spanish-speaking clients via phone, email, and chat.
As a Customer Service Representative, you will be the face of our company, ensuring that every interaction is positive and memorable. You will assist customers with hotel reservations, modifications, and cancellations, while providing information about services and amenities.
Key responsibilities include:
- Providing outstanding customer service to Spanish-speaking clients via phone, email, and chat
- Assisting customers with hotel reservations, modifications, and cancellations
- Providing information about services and amenities
Requirements
- Fluency in Spanish and English, both written and spoken
- Experience in customer service, particularly in the hospitality or travel industry
- Strong communication and active listening skills
- Ability to handle difficult situations and resolve complaints effectively and compassionately
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Us
Our company values its employees and strives to provide a positive and inclusive work environment. We are committed to diversity, equity, and inclusion in all aspects of our business.
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