Nordic Speaking Customer Service Representative for Fashion
24 hours ago
At our Fashion & Apparel Department, we're seeking a highly skilled and customer-focused individual to join our team as a Nordic Speaking Customer Service Representative. This role offers an exciting opportunity to engage with customers from the Nordics, providing exceptional service related to our stylish collections and ensuring every interaction reflects our brand's commitment to quality and satisfaction.
This position requires fluency in any Nordic language (Danish, Norwegian, Finnish, or Icelandic) is essential for success in this role. You'll also need a genuine passion for fashion and understanding of the apparel industry, as well as excellent communication and interpersonal skills. If you're a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply.
- Your Key Responsibilities:
- Deliver outstanding customer service to Nordic-speaking clients through phone, email, and live chat.
- Assist customers with inquiries regarding products, orders, and returns.
- Maintain a friendly and professional demeanor throughout all interactions.
- Accurately document customer interactions to help improve service delivery.
- Collaborate with team members to ensure an efficient and enjoyable shopping experience.
- Stay updated on fashion trends and product knowledge to better serve customers.
- Fluency in a Nordic language (Danish, Norwegian, Finnish, or Icelandic) is essential.
- A genuine passion for fashion and understanding of the apparel industry.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and a customer-focused mindset.
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