Nordic Language Fashion Ambassador

12 hours ago

Athens, Attica, Greece beBeeFashion Full time

Are you a fashion enthusiast with excellent communication skills?

About the Role

We are seeking a Nordic Speaking Customer Service Representative to join our team. This role is perfect for individuals who have a passion for fashion and are proficient in one or more Nordic languages.

Main Responsibilities
  • Provide exceptional customer service in Nordic languages (Norwegian, Swedish, Finnish, or Danish), addressing inquiries related to fashion products and services.
  • Assist customers with order placement, returns, exchanges, and tracking of shipments, ensuring a seamless shopping experience.
  • Maintain detailed and accurate records of customer interactions, inquiries, and resolutions within our CRM system.
  • Engage with customers to understand their needs and provide personalized recommendations based on their preferences.
  • Collaborate with the fashion team to stay updated on product launches, trends, and promotional campaigns.
  • Proactively communicate with customers to follow up on inquiries and gather feedback for service improvement.

Key Qualifications

  • Fluency in one or more Nordic languages (Norwegian, Swedish, Finnish, or Danish) and strong English communication skills, both written and spoken.
  • Experience in customer service, particularly in retail or fashion, is highly desirable.
  • Strong interpersonal skills with the ability to connect and build rapport with customers.
  • Problem-solving abilities and a proactive approach to addressing customer concerns and inquiries.
  • Exceptional communication skills, both in-person and through digital channels.
  • A keen interest in fashion and current trends, with the ability to provide style advice to customers.
What We Offer
  • Performance bonus.
  • Transportation bonus.
  • Private health care benefits.
  • Fully paid training by certified instructors.

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