Full-time Fashion Liaison Role
24 hours ago
Experience the vibrant culture of Athens, Greece as a German-speaking fashion ambassador for a leading e-commerce platform. This role combines passion for fashion with exceptional customer service skills in a fast-paced environment.
- Deliver outstanding customer experiences via phone, email, and chat to German-speaking clients.
- Provide expert product knowledge and support on inquiries, orders, and returns.
- Resolve customer complaints promptly and effectively while maintaining a customer-centric attitude.
- Stay up-to-date with current fashion trends and product offerings to offer informed assistance.
- Accurately document customer interactions in the CRM system.
- Collaborate with team members to enhance overall customer satisfaction.
- Fluency in German and English is mandatory; additional languages are an asset.
- Strong passion for fashion and staying updated on the latest trends.
- Excellent communication and interpersonal skills with a focus on customer needs.
- Prior experience in customer service or retail is advantageous but not essential.
- Ability to manage multiple inquiries in a dynamic environment.
- Proactive problem-solving skills with a results-driven approach.
- Private health insurance package
- Ongoing training and development opportunities
- Performance-based bonuses
- Comprehensive relocation package (flight, transfer, and accommodation)
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