Full-time Fashion Liaison Role

1 day ago


Athens, Attica, Greece beBeeFashion Full time
German Speaking Fashion Ambassador

Experience the vibrant culture of Athens, Greece as a German-speaking fashion ambassador for a leading e-commerce platform. This role combines passion for fashion with exceptional customer service skills in a fast-paced environment.

  • Deliver outstanding customer experiences via phone, email, and chat to German-speaking clients.
  • Provide expert product knowledge and support on inquiries, orders, and returns.
  • Resolve customer complaints promptly and effectively while maintaining a customer-centric attitude.
  • Stay up-to-date with current fashion trends and product offerings to offer informed assistance.
  • Accurately document customer interactions in the CRM system.
  • Collaborate with team members to enhance overall customer satisfaction.
Requirements:
  • Fluency in German and English is mandatory; additional languages are an asset.
  • Strong passion for fashion and staying updated on the latest trends.
  • Excellent communication and interpersonal skills with a focus on customer needs.
  • Prior experience in customer service or retail is advantageous but not essential.
  • Ability to manage multiple inquiries in a dynamic environment.
  • Proactive problem-solving skills with a results-driven approach.
Benefits:
  • Private health insurance package
  • Ongoing training and development opportunities
  • Performance-based bonuses
  • Comprehensive relocation package (flight, transfer, and accommodation)


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