French Speaking Fashion Expert
20 hours ago
We are seeking a highly skilled and charismatic French speaking fashion expert to join our team in the Fashion & Apparel Department. In this pivotal role, you will be responsible for engaging with customers who are passionate about fashion, providing them with exceptional support and service.
Job Description- Provide high-quality customer service in French, addressing inquiries related to fashion products, order status, and return policies.
- Assist customers with technical issues related to online orders and help them navigate through our website effectively.
- Document customer interactions accurately, ensuring all information is recorded for future reference and continuous service improvement.
- Collaborate with internal teams to solve complex customer issues and provide timely solutions.
- Stay updated on the latest fashion trends, product launches, and brand campaigns to provide informed responses to customers.
Required Skills and Qualifications
- Fluency in French and strong communication skills in English, both written and spoken.
- Previous experience in customer service, preferably in the fashion retail or apparel industry.
- Strong problem-solving abilities with a customer-centered approach to service delivery.
- Excellent communication skills, with the capability to engage and connect with customers professionally.
- Able to thrive in a fast-paced environment, managing multiple inquiries with attention to detail.
- Organizational skills to maintain accurate customer records and documentation.
Benefits
- Performance bonus.
- Transportation bonus.
- Private healthcare benefits.
- Fully paid training by certified instructors.
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