Fulfilling Role as Fashion Customer Support Specialist
23 hours ago
Patrique Mercier Recruitment is excited to offer a fantastic opportunity for Slovak speakers to join our client's Fashion & Apparel Department as Customer Service Representatives. If you have a passion for fashion and a desire to provide exceptional customer service, this is the ideal role for you.
Job DescriptionIn this position, you will assist Slovak-speaking customers with their inquiries, ensuring they have a delightful shopping experience while gaining insights into the latest trends in the fashion industry.
- Provide excellent customer support to Slovak-speaking clients via phone, email, and chat.
- Handle inquiries regarding products, orders, and returns with professionalism.
- Maintain a friendly, positive, and professional demeanor in all customer interactions.
- Document customer interactions accurately for future reference and service enhancement.
- Collaborate with team members to meet service targets and improve customer satisfaction.
- Engage in training and development opportunities to enhance your knowledge of fashion products.
To be successful in this role, you must possess the following skills and qualifications:
- Fluency in Slovak (both written and spoken) is essential.
- Genuine passion for fashion and customer service.
- Previous experience in customer service is an advantage but not mandatory.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a positive attitude.
- Ability to work effectively in a fast-paced environment.
We offer a comprehensive benefits package, including:
- Private Health Insurance
- Training & Development Opportunities
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Salary
- Fully Paid Relocation Package
- Free Greek Lessons and discounts
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