Fashion & Apparel Customer Service Specialist
1 day ago
We are seeking a highly skilled Customer Service Representative to join our Fashion & Apparel team.
Your Responsibilities- Provide exceptional support to clients through various communication channels, ensuring timely and effective resolutions to their inquiries, orders, and concerns related to fashion and apparel products.
- Collaborate with team members to maintain high levels of customer satisfaction, meet performance goals, and enhance overall service quality.
- Develop strong relationships with customers by actively listening to their needs, providing accurate product information, and addressing any issues in a professional and empathetic manner.
- Floating in Czech is indispensable for this role. It's crucial that you can communicate fluently in both written and spoken forms.
- A genuine passion for the world of fashion and delivering top-notch customer experiences is vital for success in this position.
- While prior experience in customer-facing roles is beneficial, it's not mandatory. What's essential is your enthusiasm, eagerness to learn, and dedication to continuous improvement.
- You must possess excellent communication, interpersonal, and problem-solving skills to effectively handle complex customer interactions.
- Competitive salary and benefits package.
- Ongoing training and development opportunities to help you grow professionally and personally.
- Performance-based bonuses and incentives to recognize and reward outstanding contributions.
- A fully paid relocation package, including flight, transfer, and hotel costs, to support your transition into this new role.
- Access to comprehensive health insurance and other perks to promote your well-being.
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