Fashion Customer Service Representative
1 day ago
Thrilled to offer a fantastic opportunity for customer service professionals who are passionate about fashion and enjoy helping clients. As a Customer Service Representative, you will assist German-speaking clients with their inquiries related to stylish products, ensuring an exceptional shopping experience.
Key Responsibilities- Provide outstanding customer service to German-speaking clients via various communication channels.
- Assist customers with inquiries regarding products, orders, and returns.
- Resolve customer issues quickly and effectively, maintaining high satisfaction levels.
- Keep accurate records of customer interactions and feedback for ongoing improvement.
- Collaborate with colleagues to meet performance targets and enhance the customer experience.
- Stay updated on the latest fashion trends and product knowledge to better assist customers.
Requirements:
- Fluency in German (both written and spoken) is essential. Please state your native language and nationality in your application.
- A strong passion for fashion and retail.
- Previous experience in customer service is advantageous.
- Excellent communication and problem-solving skills.
- Ability to work well in a fast-paced team environment.
- Enthusiasm to learn and grow in the fashion industry.
- Willingness to adapt to a dynamic workplace culture.
- Competitive salary package.
- Private health insurance.
- Training and development opportunities.
- Performance-based bonuses.
- Extra salaries per year.
- Relocation assistance.
- Free Greek lessons.
- Discounts and other perks.
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