Nordic Speaking Travel Experience Coordinator

1 day ago


Athens, Attica, Greece beBeeCustomer Full time

Are you a travel enthusiast with excellent communication skills and a passion for delivering exceptional customer experiences?

About the Role

We are seeking a Nordic-speaking Customer Service Representative to join our Airline Reservations Department. As a key member of our team, you will be responsible for providing top-notch customer service to our clients via phone, email, and chat.

Key Responsibilities
  • Customer Support: Respond to customer inquiries, resolve issues, and ensure a smooth and enjoyable experience for our clients.
  • Airline Reservations: Assist customers with airline reservations, changes, and cancellations in a timely and professional manner.
  • Documentation: Accurately document customer interactions to improve service delivery and enhance customer satisfaction.
  • Team Collaboration: Work closely with your team to achieve service targets and continuously improve our processes.
Requirements
  • Languages: Fluency in one or more Nordic languages (Danish, Finnish, Norwegian, or Icelandic) is essential.
  • Customer Service Skills: Strong commitment to delivering exceptional customer service, with excellent communication and problem-solving skills.
  • Experience: Previous customer service experience is advantageous but not mandatory.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Above Average Salary
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Free Greek Lessons and discounts


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