
Nordic Speaking Travel Experience Coordinator
1 day ago
Are you a travel enthusiast with excellent communication skills and a passion for delivering exceptional customer experiences?
About the RoleWe are seeking a Nordic-speaking Customer Service Representative to join our Airline Reservations Department. As a key member of our team, you will be responsible for providing top-notch customer service to our clients via phone, email, and chat.
Key Responsibilities- Customer Support: Respond to customer inquiries, resolve issues, and ensure a smooth and enjoyable experience for our clients.
- Airline Reservations: Assist customers with airline reservations, changes, and cancellations in a timely and professional manner.
- Documentation: Accurately document customer interactions to improve service delivery and enhance customer satisfaction.
- Team Collaboration: Work closely with your team to achieve service targets and continuously improve our processes.
- Languages: Fluency in one or more Nordic languages (Danish, Finnish, Norwegian, or Icelandic) is essential.
- Customer Service Skills: Strong commitment to delivering exceptional customer service, with excellent communication and problem-solving skills.
- Experience: Previous customer service experience is advantageous but not mandatory.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Salary
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons and discounts
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