Nordic Speaking Travel Industry Sales Professional
1 day ago
Are you passionate about delivering exceptional customer experiences and driving sales growth in a dynamic travel industry? As a Nordic Speaking Customer Service and Sales Representative, you will have the opportunity to work with a leading cruise line operating in Athens, Greece. In this role, you will be responsible for assisting Nordic-speaking customers with their cruise inquiries, booking their dream vacations, and promoting various cruise packages.
Key Responsibilities- Provide outstanding customer service to Nordic-speaking clients via phone, email, and chat regarding cruise bookings and inquiries.
- Promote and sell cruise packages effectively, achieving sales targets while fostering strong relationships with customers.
- Respond to customer questions and resolve issues promptly to ensure a positive travel experience.
- Stay informed about cruise itineraries, services, and promotions to provide accurate and up-to-date information.
- Document customer interactions thoroughly in the CRM system for a seamless service experience.
- Work collaboratively with the sales team to improve customer satisfaction and implement best practices.
- Participate in training sessions to enhance knowledge about products and improve sales strategies.
Our ideal candidate is fluent in one of the Nordic languages (Danish, Norwegian, Swedish, or Finnish) and has excellent communication skills with a strong focus on customer satisfaction. A sales-driven approach with experience in converting inquiries into bookings is also essential. Previous experience in customer service or sales, particularly within the travel or hospitality sector, is advantageous.
Requirements- Fluent in one of the Nordic languages, both written and spoken; English proficiency required.
- Exceptional communication skills with a strong focus on customer satisfaction.
- Sales-driven approach with experience in converting inquiries into bookings.
- Previous experience in customer service or sales, particularly within the travel or hospitality sector, advantageous.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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