Fitness and Sports Enthusiast

1 day ago


Athens, Attica, Greece beBeeCustomerService Full time

Are you passionate about fitness and sports, with a flair for delivering exceptional customer experiences?

About the Role

We are seeking a highly motivated German Speaking Customer Service Representative to join our team in the Fitness & Sports Equipment Department.

  • You will be responsible for providing top-notch customer service to German-speaking clients via phone, email, and chat, answering their queries and resolving issues efficiently.
  • Assist customers with product inquiries, order placements, and after-sales support, ensuring timely resolutions and exceeding customer expectations.
  • Stay up-to-date on the latest product offerings and trends in the fitness industry, leveraging your expertise to enhance customer interactions and drive sales growth.
Key Responsibilities:
  1. Deliver high-quality customer service to German-speaking clients.
  2. Assist customers with product inquiries, order placements, and after-sales support.
  3. Provide knowledgeable advice on the use and maintenance of fitness equipment.
  4. Handle customer complaints and feedback professionally.
  5. Stay updated on the latest product offerings and trends in the fitness industry.
Requirements
  • Fluency in German and English, both written and spoken.
  • Experience in customer service, preferably in the fitness or sports equipment sector.
  • Strong communication and interpersonal skills with a customer-oriented approach.
  • Ability to troubleshoot and provide clear solutions for customer inquiries.
  • Proficiency in customer service software and Microsoft Office applications.
What We Offer
  • Private Health Insurance.
  • Training & Development Opportunities.
  • Performance Bonus.
  • 2 Extra Salaries Per Year Fully Paid Training.
  • Fully Paid Relocation Package (flight, transfer, and hotel).
  • Free Greek Lessons, discounts, and other perks.


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