Fitness and Sports Enthusiast
1 day ago
Are you passionate about fitness and sports, with a flair for delivering exceptional customer experiences?
About the RoleWe are seeking a highly motivated German Speaking Customer Service Representative to join our team in the Fitness & Sports Equipment Department.
- You will be responsible for providing top-notch customer service to German-speaking clients via phone, email, and chat, answering their queries and resolving issues efficiently.
- Assist customers with product inquiries, order placements, and after-sales support, ensuring timely resolutions and exceeding customer expectations.
- Stay up-to-date on the latest product offerings and trends in the fitness industry, leveraging your expertise to enhance customer interactions and drive sales growth.
- Deliver high-quality customer service to German-speaking clients.
- Assist customers with product inquiries, order placements, and after-sales support.
- Provide knowledgeable advice on the use and maintenance of fitness equipment.
- Handle customer complaints and feedback professionally.
- Stay updated on the latest product offerings and trends in the fitness industry.
- Fluency in German and English, both written and spoken.
- Experience in customer service, preferably in the fitness or sports equipment sector.
- Strong communication and interpersonal skills with a customer-oriented approach.
- Ability to troubleshoot and provide clear solutions for customer inquiries.
- Proficiency in customer service software and Microsoft Office applications.
- Private Health Insurance.
- Training & Development Opportunities.
- Performance Bonus.
- 2 Extra Salaries Per Year Fully Paid Training.
- Fully Paid Relocation Package (flight, transfer, and hotel).
- Free Greek Lessons, discounts, and other perks.
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