Fitness and Sports Customer Service Representative

1 day ago


Athens, Attica, Greece beBeeFitness Full time

Deliver outstanding customer service to Nordic-speaking clients through various communication channels.

Responsibilities
  • Provide expert guidance on fitness and sports equipment, including product specifications and troubleshooting.
  • Collaborate with the sales and technical teams to resolve customer issues efficiently.
  • Maintain up-to-date knowledge of the latest fitness trends and product offerings.
  • Document all customer interactions and feedback for ongoing improvement initiatives.

Requirements

  • Fluency in one or more Nordic languages (Swedish, Norwegian, Danish, Finnish, or Icelandic) and English, both written and spoken.
  • Experience in customer service, preferably in the fitness, sports, or retail industry.
  • Strong communication skills and a customer-focused attitude.
  • Ability to handle inquiries and complaints with professionalism and empathy.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills.
  • A genuine passion for fitness and sports equipment, along with a willingness to learn about new products.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer and hotel)
  • Free Greek Lessons, discounts and other perks


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