Customer Service Advocate for Financial Integrity
1 day ago
We are seeking a dedicated and customer-focused individual to join our Anti-Financial Crime Unit in vibrant Athens. As a Customer Service Representative, you will engage with Polish-speaking customers to resolve inquiries related to anti-financial crime measures.
Key Responsibilities- Provide exceptional customer support to Polish-speaking clients regarding financial crime inquiries.
- Effectively resolve issues and provide guidance related to anti-financial crime initiatives.
- Maintain a professional and empathetic demeanor in all customer interactions.
- Document customer interactions accurately to assist with compliance and reporting.
- Collaborate with team members to uphold service standards and achieve departmental goals.
- Fluency in Polish (both written and spoken) is essential.
- Strong interest in financial crime prevention and customer service.
- Previous experience in customer service or related fields is a plus.
- Excellent communication and problem-solving skills.
- Ability to handle sensitive information with discretion and professionalism.
- Private health insurance
- Training & development
- Performance bonus
- Extra salaries per year fully paid training
- Above-average Greek salary
- Fully paid relocation package (flight, transfer, and hotel)
- Free Greek lessons, discounts, and other perks
This role offers a unique opportunity to make a significant impact in the community while enjoying a dynamic and culturally rich work environment.
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