Ambitious Customer Service Specialist Wanted for Anti-Financial Crime Unit

2 days ago


Athens, Attica, Greece beBeeCustomer Full time
Portuguese Speaking Customer Service Representative

We are seeking a highly motivated and detail-oriented Portuguese-speaking customer service representative to join our team in Athens. This role is an excellent opportunity for individuals who are passionate about providing exceptional customer service and making a positive impact.

Job Description:

In this vital role, you will be responsible for providing essential support and guidance to Portuguese-speaking clients regarding anti-financial crime inquiries. You will play a key part in ensuring compliance and upholding integrity while helping to protect customers and the organization.

Responsibilities:
  • Provide exceptional customer service to Portuguese-speaking clients regarding anti-financial crime inquiries.
  • Assist customers in understanding compliance requirements and addressing their concerns.
  • Maintain a professional and empathetic demeanor in all interactions with clients.
  • Document and report issues accurately to support continuous improvement.
  • Work collaboratively with team members to achieve unit goals and enhance customer satisfaction.
  • Stay informed on relevant regulations and best practices in the anti-financial crime sector.
Required Skills and Qualifications:

To be successful in this role, you will need to possess the following skills and qualifications:

  • Fluency in Portuguese (both written and spoken) is essential.
  • Strong interest in financial compliance and anti-crime initiatives.
  • Experience in customer service is beneficial but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Willingness to relocate to Athens and adapt to a new environment.
  • Motivation to learn and grow within a meaningful and impactful field.
Benefits:

We offer a comprehensive benefits package that includes:

  • Private health insurance
  • Training and development opportunities
  • Performance bonus
  • Extra salaries per year fully paid training
  • Above-average Greek salary
  • Fully paid relocation package (flight, transfer, and hotel)
  • Free Greek lessons, discounts, and other perks


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