Ambitious Customer Service Specialist Wanted for Anti-Financial Crime Unit
2 days ago
We are seeking a highly motivated and detail-oriented Portuguese-speaking customer service representative to join our team in Athens. This role is an excellent opportunity for individuals who are passionate about providing exceptional customer service and making a positive impact.
Job Description:In this vital role, you will be responsible for providing essential support and guidance to Portuguese-speaking clients regarding anti-financial crime inquiries. You will play a key part in ensuring compliance and upholding integrity while helping to protect customers and the organization.
Responsibilities:- Provide exceptional customer service to Portuguese-speaking clients regarding anti-financial crime inquiries.
- Assist customers in understanding compliance requirements and addressing their concerns.
- Maintain a professional and empathetic demeanor in all interactions with clients.
- Document and report issues accurately to support continuous improvement.
- Work collaboratively with team members to achieve unit goals and enhance customer satisfaction.
- Stay informed on relevant regulations and best practices in the anti-financial crime sector.
To be successful in this role, you will need to possess the following skills and qualifications:
- Fluency in Portuguese (both written and spoken) is essential.
- Strong interest in financial compliance and anti-crime initiatives.
- Experience in customer service is beneficial but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Willingness to relocate to Athens and adapt to a new environment.
- Motivation to learn and grow within a meaningful and impactful field.
We offer a comprehensive benefits package that includes:
- Private health insurance
- Training and development opportunities
- Performance bonus
- Extra salaries per year fully paid training
- Above-average Greek salary
- Fully paid relocation package (flight, transfer, and hotel)
- Free Greek lessons, discounts, and other perks
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