Content Creator Support Specialist
1 day ago
Are you passionate about delivering exceptional customer experiences to online content creators in Spanish? We have an exciting opportunity for a skilled Customer Support representative who can communicate effectively and empathetically with our customers. In this dynamic role, you will be the main point of contact for Spanish-speaking customers, assisting them with their inquiries and helping them navigate our platforms.
Responsibilities- Provide top-notch support via phone, email, and chat in Spanish, ensuring timely and efficient resolution of customer issues.
- Collaborate with online content creators to understand their needs and provide expert guidance on accounts, tools, and features.
- Educate customers on our services and best practices for content creation, empowering them to achieve their goals.
- Document interactions to ensure quality and enhance service delivery, providing valuable insights for continuous improvement.
Requirements
- Fluency in Spanish (both spoken and written) is essential for success in this role.
- Strong communication and interpersonal skills are crucial for building trust and rapport with customers.
- Previous experience in customer-facing roles or support positions is highly valued.
- Passion for online content creation and understanding of content creator needs is vital for providing tailored solutions.
- Excellent problem-solving abilities and a focus on customer satisfaction are key to delivering outstanding results.
Benefits
- Professional growth and development opportunities
- Private health insurance plan
- Performance-based bonus structure
- Additional salary bonuses for meeting performance targets
- Fully paid training program for professional certification
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Athens, Attica, Greece beBeeSupport Full timeSpanish Speaking Support Representative for Online CreatorsWe are looking for a skilled and compassionate customer support representative to join our team. As a Spanish speaking support specialist, you will be responsible for providing exceptional support to online content creators in their native language.
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