
Tech Support Expert for Electronic Repair
1 day ago
We are seeking a skilled Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to Spanish-speaking clients regarding repair and warranty inquiries.
This is an excellent opportunity for individuals who are passionate about technology, customer service, and communication. If you have a strong work ethic, excellent problem-solving skills, and the ability to work effectively in a team environment, we encourage you to apply.
Key Responsibilities:- Provide customer support via phone, email, and chat
- Troubleshoot issues, initiate repair requests, and understand warranty coverage
- Document interactions and manage customer records
- Collaborate with repair teams and technical support to resolve customer issues
- Fluency in Spanish and English (written and spoken)
- Experience in customer service, preferably in electronics or technology
- Strong communication and problem-solving skills
- Detail-oriented with organizational skills
- Private health insurance
- Training and development opportunities
- Performance bonus
- Relocation package
- Free language lessons and other perks
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