Airlines Flight Reservation Specialist

1 day ago


Athens, Attica, Greece beBeeCustomerService Full time
Customer Service Representative Job Description

Patrique Mercier Recruitment is seeking a skilled Spanish Speaking Customer Service Representative to join our team in the Airline Reservations Department.

As a key member of our customer service team, you will be responsible for providing exceptional support to Spanish-speaking clients. Your dedication to delivering outstanding service will play a critical role in ensuring a smooth travel experience for our customers.

This role requires a strong passion for customer service and a proven ability to communicate effectively with diverse groups. If you are fluent in Spanish and have a passion for the travel industry, we encourage you to apply.

Responsibilities:
  • Provide high-quality customer service to Spanish-speaking clients through various communication channels.
  • Assist customers with reservations, flight changes, cancellations, and other inquiries.
  • Accurately document customer interactions in our CRM system for effective tracking and follow-up.
  • Collaborate with various departments to resolve customer issues and provide timely information.
  • Stay informed about airline policies, destinations, and promotions to offer knowledgeable assistance.
  • Build and maintain strong relationships with customers to enhance satisfaction and loyalty.


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