Airline Reservations Customer Service Representative

1 day ago


Athens, Attica, Greece beBeeCustomerService Full time

Are you passionate about delivering exceptional customer experiences in a fast-paced travel environment?

Customer Service Representative Opportunity

We are seeking a skilled and fluent Italian-speaking Customer Service Representative to join our airline reservations team. As a key member of our dynamic team, you will be responsible for providing top-notch support to Italian-speaking clients, ensuring seamless booking experiences, and resolving any issues that may arise.

Key Responsibilities:

  • Deliver world-class customer service in Italian, handling client inquiries, reservations, changes, and cancellations with professionalism and courtesy.
  • Provide accurate and efficient information on flight schedules, baggage policies, and travel regulations, exceeding client expectations.
  • Document all customer interactions and maintain precise records of reservations and changes in our system.
  • Collaborate with other departments to resolve issues and ensure exceptional customer experiences.
  • Stay informed about the latest airline policies, promotions, and services to provide clients with up-to-date information.
  • Engage with clients proactively, addressing their needs and offering personalized recommendations to enhance their travel experience.
  • Participate in ongoing training to enhance your skills and knowledge of the airline industry.

Requirements:

  • Fluency in Italian and strong written and spoken English communication skills are essential.
  • Previous experience in customer service, ideally in the travel or airline industry, is highly advantageous.
  • Strong problem-solving abilities with a focus on delivering excellent customer service.
  • Excellent verbal and written communication skills to engage effectively with clients.
  • Able to manage multiple tasks and prioritize responsibilities in a fast-paced environment.
  • Attention to detail and strong organizational skills for accurately handling reservations.
  • A passion for travel and a commitment to ensuring customer satisfaction in all interactions.

Benefits:

  • Performance bonus.
  • Transportation bonus.
  • Private health care benefits.
  • Two additional salaries per year.
  • Fully paid training by certified instructors.


  • Athens, Attica, Greece beBeeCustomerService Full time

    Airline Reservations RepresentativeThis is an exciting opportunity to join a dynamic team as an Airline Reservations Representative. In this role, you will be responsible for providing exceptional customer service to clients regarding airline reservations.As a successful candidate, you will have the opportunity to work collaboratively with our team members...


  • Athens, Attica, Greece beBeeDutch Full time

    Customer Service RepresentativePatrique Mercier Recruitment is pleased to announce a fantastic opportunity for a Dutch speaking customer service representative in the airline reservations department.In this pivotal role, you will assist Dutch-speaking customers with their travel inquiries, bookings and reservations ensuring a seamless experience as they plan...


  • Athens, Attica, Greece beBeeCustomer Full time

    As a key player in the airline industry, we are seeking a highly skilled and multilingual customer service representative to join our team. This exciting opportunity is perfect for individuals who have a passion for travel and enjoy assisting others.Job DescriptionThe successful candidate will be responsible for handling reservations, answering passenger...


  • Athens, Attica, Greece beBeeCustomer Full time

    Customer Service Representative for Airline ReservationsThis role involves assisting customers with their flight reservations and inquiries, ensuring a smooth travel experience.Responsibilities:Provide customer service via phone and email regarding airline reservations.Effectively handle inquiries and resolve issues related to bookings and travel...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Job Opportunity:Customer Service RepresentativePatrique Mercier Recruitment is thrilled to present a unique opportunity for a customer service representative in the airline reservations department.Provide exceptional customer support via phone, email, and chat regarding airline reservations.Assist customers with flight bookings, changes, cancellations, and...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Are you passionate about travel and providing exceptional customer service? Patrique Mercier Recruitment PT is thrilled to announce an engaging opportunity for a Spanish-speaking customer service representative to join the airline reservations department. This position plays a vital role in helping travelers plan their journeys and provide them with the...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Customer Service Representative Job DescriptionPatrique Mercier Recruitment is seeking a skilled Spanish Speaking Customer Service Representative to join our team in the Airline Reservations Department.As a key member of our customer service team, you will be responsible for providing exceptional support to Spanish-speaking clients. Your dedication to...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Job Title:Airline Customer Service Representative Italian SpeakerWe are seeking a skilled Airline Customer Service Representative to join our team. As an Italian-speaking customer service representative, you will be responsible for delivering exceptional customer service to airline clients in the aviation sector.


  • Athens, Attica, Greece beBeeCustomerService Full time

    Are you passionate about providing exceptional support to Dutch-speaking customers? Do you have a strong understanding of the airline industry and excellent customer service skills?Job DescriptionThis role involves providing outstanding customer service to Dutch-speaking clients through various communication channels, including phone, email, and chat. You...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our Aviation Department as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to Finnish-speaking clients through various communication channels.Key Responsibilities:Deliver outstanding customer...