Flight Ambassador for Singapore Airlines
24 hours ago
- We are seeking a highly skilled and experienced Flight Ambassador to join our team in Athens, Greece.
As a Flight Ambassador, you will be the primary point of contact for passengers and provide exceptional customer service through various communication channels. You will also be responsible for entering customer information into our system, issuing tickets, and updating records. Additionally, you will explain rules and procedures to passengers prior to boarding flights, process refunds for lost or damaged tickets or reservation errors, and explain applicable fees and taxes for each ticket.
Requirements:
- Language Skills: High level of fluency in German and good communication skills in English.
- Customer Service Experience: Preferred, but not required.
- Communication Skills: Strong verbal and written communication skills utilizing active listening.
- Industry Experience: Experience working in hospitality/travel/airline industry is a plus.
What We Offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, and support with the house searching process at no cost to you).
- Competitive monthly salary and 2 extra salaries per year.
- Refer-A-Friend: Bring your friends and receive great bonuses.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
- State of the art premises, providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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