
Travel Ambassador for Singapore Airlines
1 day ago
Seeking a Travel Ambassador to Represent Singapore Airlines
We are looking for a skilled and dedicated individual to join our team as a Travel Ambassador, representing Singapore Airlines and providing exceptional customer service.
Key Responsibilities:
- Provide personalized support to customers through multiple communication channels
- Enter customer information into our system to issue tickets or update records
- Explain rules and procedures to passengers prior to boarding flights
- Process refunds for lost or damaged tickets or reservation errors
- Explain applicable fees and taxes for each ticket
Requirements:
- High level of fluency in Spanish
- Good communication skills in English
- Customer service experience preferred
- Strong verbal and written communication skills utilizing active listening
- Experience working in hospitality/travel/airline industry is a plus
- The ability to learn and adapt to new software technologies
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
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