Italian Speaking Financial Advisor
2 days ago
Italian-speaking customer service representatives are in high demand, and this role presents a unique opportunity to provide top-notch support to clients in the banking sector.
Key Responsibilities- Deliver exceptional customer experiences via phone, email, and chat, ensuring seamless interactions with our products and services.
- Assist clients with inquiries regarding their accounts, transactions, and financial products, providing accurate information and resolving issues promptly.
- Maintain a thorough understanding of banking services to offer expert advice and guidance.
- Document customer interactions clearly in our CRM system to maintain accurate records.
- Collaborate with team members to enhance service delivery and contribute to improving customer satisfaction.
- Participate in training and development sessions to stay up-to-date with banking regulations and services.
- Fluent Italian language skills, both written and spoken, with proficiency in English required.
- Excellent communication and interpersonal skills, with a focus on customer service.
- Ability to thrive in a fast-paced environment, managing multiple tasks effectively.
- Strong analytical and problem-solving abilities.
- Previous experience in customer service, particularly in the banking or finance sector, is an asset.
- Familiarity with banking products and customer relationship management systems.
- A positive attitude, adaptability, and willingness to learn in a dynamic environment.
- Fully paid relocation package, including flights, transfers, and accommodation.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses.
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
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