Italian-Speaking Financial Crimes Prevention Expert

1 day ago


Athens, Attica, Greece beBeeFinancialCrimes Full time

Job Title: Italian Speaking Financial Crimes Specialist

Job Overview:
  • Job Languages: Italian, English
  • Job Posting Schema: Traditional

We are seeking an Italian-speaking financial crimes specialist to support our efforts in preventing fraud and protecting customer data. In this role, you will be the frontline of our organization's interaction with the Italian-speaking market, providing exceptional customer experience while safeguarding our customers.

Responsibilities:
  • Support Customers via phone, chat, and email
  • Prevent Fraud, protect data, and safeguard customers
  • Ambassador Role: Represent our organization in a professional manner at all times
  • Case Management: Track and follow cases to ensure efficient and timely resolution
  • Customer Satisfaction: Maintain high levels of customer satisfaction through effective communication and problem-solving skills
  • Relationship Building: Develop and maintain strong relationships with partners and colleagues
Requirements:
  • Fluency in Italian (written and spoken)
  • Excellent Communication Skills in English (written and spoken)
  • Exceptional Soft Skills (problem-solving, adaptability, etc.)
  • Computer Knowledge: Proficiency in CRM tools and technology
  • Ability to Work Under Pressure: Manage stressful situations effectively
What We Offer:
  • Relocation Support: Assistance with relocation to Greece, including flight tickets and accommodation
  • Competitive Salary and benefits package
  • Referral Program: Refer friends and receive bonuses
  • Healthcare Benefits and discounts on various services
  • Training and Development Opportunities for career growth
About Us:

We are a multinational organization that values diversity and equality. We offer equal opportunities to all candidates, regardless of their background or personal characteristics. Join our team and take the first step towards a rewarding career in financial crimes prevention.



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