Spanish Speaking Customer Experts
23 hours ago
Mercedes-Benz is seeking highly skilled customer experts to join our team in Greece. As a primary point of contact, you will represent the company and provide exceptional customer service.
- Primary point of contact for customer requests
- Utilize phone calls, emails, and chats to provide seamless customer experience
- Respond to inquiries about products and services, offering expert advice on car-related matters
- Resolve issues as they arise, addressing customers' concerns in a professional and timely manner
Your Responsibilities:
- Be the primary point of contact for customer requests, representing one of the world's most esteemed car brands
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Respond to inquiries about products and services, offering expert advice on a range of car-related matters
- Resolve issues as they arise - addressing customers' concerns in a professional and timely manner
- Turn every customer into a happy customer
- Enjoy your time in Greece
What You Will Bring:
- Fluency in Spanish
- Very good use of English - both in written and spoken language
- A profound passion for cars is a big plus
- Work experience as a customer support/customer care representative for at least 6 months will be preferred
- Highly developed communication skills
- A genuine problem-solving mentality and a deep sense of ownership
- Tech savviness and learning agility
- A positive attitude
Benefits:
- Complete relocation support
- Competitive monthly salary + extra bonuses
- Refer-A-Friend: Bring your friends and receive great rewards
- Health care benefits and numerous discounts
- Fully remunerated training by certified instructors
- State-of-the-art premises with great working environment and relaxing break areas
- The opportunity to work for a Great Place to Work-Certified Company
This is a fantastic opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. Additionally, you will be part of a company that fosters diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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