
Spanish Speaking Customer Expert
1 day ago
- Experience Level: Junior
- Years of Experience: 0-5
- Language Proficiency: Spanish
- Job Posting Schema: Yes
You will work in Greece as a customer expert with a top tech company.
This is a great opportunity to join our team and support customers from Spanish-speaking countries after completing a comprehensive training program by certified instructors.
Key Responsibilities:
- Communicate with customers via phone, chat, and email
- Track and resolve cases efficiently
- Maintain high customer satisfaction
- Provide technical support for mobile devices
- Assist customers with account management and security
- Escalate unresolved cases to the relevant teams
- Fluency in Spanish
- Advanced English knowledge
- Familiarity with iOS and/or MacOS or comparable technology is preferred
- Excellent communication skills
- Prior customer support experience is an advantage
- Support for relocation to Greece, including flight tickets and accommodation expenses
- Competitive salary package
- Refer-a-friend program
- Healthcare benefits and discounts
- Professional growth opportunities
- Free online Greek language courses
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