Spanish Speaking Customer Service Expert
15 hours ago
Expertise in delivering top-notch customer experiences is key to success in this exciting role. We are seeking a skilled and passionate individual to join our Health and Wellness Products team as a Spanish Speaking Customer Service Representative.
Responsibilities- Provide exceptional support and assistance to Spanish-speaking customers, addressing inquiries related to health and wellness products effectively.
- Collaborate with other teams to resolve complex customer issues and ensure satisfaction.
- Stay up-to-date on product knowledge and health trends to provide accurate and relevant information to customers.
- Engage proactively with customers, following up on inquiries and ensuring their needs are met.
- Document all customer interactions accurately, maintaining clear records in the CRM system.
- Fluency in Spanish and strong English communication skills, both written and spoken, are essential.
- Previous experience in customer service, particularly in the health and wellness sector, is highly desirable.
- Strong problem-solving skills with a commitment to delivering high-quality customer experiences.
- Excellent verbal and written communication abilities, with the capability to engage professionally with customers.
- Able to manage multiple tasks efficiently in a fast-paced environment.
- Attention to detail and strong organizational skills for accurate record management.
- A genuine interest in health and wellness products and a desire to help customers make informed choices.
- Performance-based bonus.
- Transportation reimbursement.
- Private health care benefits.
- Additional compensation packages available.
- Fully paid training by certified instructors.
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