Mobile Banking Customer Support Specialist
1 day ago
Attractive opportunity for customer service expert
Job DescriptionWe are seeking a skilled and professional representative to provide exceptional support to customers via various communication channels, including phone, email, and chat. As a mobile banking services customer support specialist, you will have the chance to assist users with inquiries related to our platform, ensuring their optimal experience.
Responsibilities- Deliver top-notch support to customers in Portuguese, addressing their concerns and resolving issues promptly and effectively.
- Collaborate with internal teams to enhance service delivery and overall customer experience.
Requirements
- Fluency in Portuguese (spoken and written) is required.
- Strong communication skills, excellent problem-solving abilities, and a customer-focused mindset.
- Previous experience in customer support or related roles is preferred.
Benefits
- Private health insurance
- Training and development opportunities
- Performance bonus
- Extra salaries per year
- Fully paid training
- Great salary
- Relocation package
This role is ideal for individuals who thrive in fast-paced environments and can adapt to changing situations and customer needs. We offer a supportive team-oriented environment where collaboration and growth are highly valued.
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