Online Certification Support Specialist

2 days ago

Athens, Attica, Greece beBeeCustomerService Full time
Job Title: Online Exams & Customer Experience Assistant

Job Description:

We are seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our team, you will enhance the efficiency and excellence of global certification services.

Responsibilities:

  • Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels.
  • Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.
  • Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
  • Enforce exam rules and protocols to maintain the integrity of the certification process.
  • Handle any technical or procedural issues that may arise during exams.

Required Skills and Qualifications:

Bachelor's degree in any discipline is an asset. Previous experience in similar positions/functions will be considered as an asset. Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage. Excellent command of the English language (native-like or C2 level certification desired). Advanced computer literacy is required. ECDL Advance level certification would be considered a plus.

Benefits:

  • Monthly bonus upon performance
  • Work in an international, dynamic, and fun atmosphere
  • Two free vouchers for all certifications from PeopleCert's portfolio per year for all employees
  • Complimentary coffee and tea in all premises
  • Huge learning experience in using best practices and global environment
  • Constant personal and professional development

Working Conditions:

Availability to work in 24/7 rotating shifts (including some nightshifts on a monthly basis, weekends, and holidays).

  • Online Certification Specialist

    1 day ago

    Athens, Attica, Greece beBeeCertification Full time

    Online Exams and Customer Experience RoleWe are seeking a skilled professional to provide top-tier support and ensure the integrity of our certification exams.Job Description:Deliver seamless operations and exceptional customer service to candidates, testing centers, and other stakeholders.Key Responsibilities:Provide exemplary customer service through...

  • Online Gaming Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeSupport Full time

    Online Gaming Support SpecialistAre you passionate about providing exceptional customer support in the fast-paced world of online gaming? Do you have a flair for communication and problem-solving skills?Job Description:We are seeking an experienced Italian Speaking Customer Support Representative to join our Online iGaming Department. As a key member of our...

  • Online Business Tech Support

    2 days ago

    Athens, Attica, Greece beBeeTechnical Full time

    Technical Support Specialist - Danish SpeakingPatrique Mercier Recruitment Nordic is thrilled to announce an exciting opportunity for a Technical Support Specialist to provide exceptional technical assistance to Danish-speaking clients who operate online businesses.Key Responsibilities:Deliver high-quality technical support to Danish-speaking customers...

  • Online Content Creator Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Job DescriptionWe are seeking a German-speaking customer support specialist to provide exceptional service to online content creators.The ideal candidate will be fluent in both German and English, with previous experience in customer support, particularly with online platforms or content creation.Responsibilities include providing top-tier customer support...

  • Exams and Customer Support Specialist

    1 day ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    Job Title: Exams and Customer Support SpecialistWe are seeking a dedicated and skilled professional to provide exceptional customer service and support for our exams and certification services. As an Exams and Customer Support Specialist, you will be responsible for ensuring the smooth operation of our examination process, addressing customer inquiries, and...

  • Online Payment Specialist

    1 day ago

    Athens, Attica, Greece beBeePayment Full time

    Italian Speaking Online Payment SpecialistPatrique Mercier Recruitment is seeking a dedicated Italian speaking specialist to join our online payment solutions team. This role is ideal for individuals passionate about delivering expert guidance to clients in the e-commerce landscape.About The RoleWe are looking for an enthusiastic Italian speaking consultant...

  • Examination Integrity Coordinator

    2 days ago

    Athens, Attica, Greece beBeeSpecialist Full time

    Online Exam Support SpecialistWe're seeking an Online Exam Support Specialist to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of global certification services.As an Online Exam Support Specialist, your tasks will include:Customer Service:Provide exemplary customer...

  • Customer Experience and Exam Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Job OverviewWe are seeking an experienced professional to join our team as a Customer Experience and Exam Support Specialist. This role involves providing top-tier customer support while ensuring exam integrity.This position requires a strong passion for delivering exceptional customer experiences, excellent communication skills, and the ability to work in a...

  • Online Exam Support Assistant

    2 days ago

    Athens, Attica, Greece beBeeCustomerSupport Full time

    About the Role">We are seeking a highly skilled and experienced individual to fill the position of Online Exam Support Assistant. As part of our team, you will play a crucial role in ensuring the seamless delivery of online exams and providing top-notch customer support. Job DescriptionProvide exceptional customer service to candidates, testing centers, and...

  • Exams and Customer Support Specialist

    2 days ago

    Athens, Attica, Greece beBeeCustomer Full time

    Job Description">Our organization seeks an Exams and Customer Support Specialist to provide top-tier support to our customers. This role plays a key part in ensuring seamless operations and delivering exceptional service.">This position will involve overseeing the secure and fair conduct of certification exams, enforcing exam rules and protocols, and...