Online Exam Support Assistant

2 days ago


Athens, Attica, Greece beBeeCustomerSupport Full time
About the Role">

We are seeking a highly skilled and experienced individual to fill the position of Online Exam Support Assistant. As part of our team, you will play a crucial role in ensuring the seamless delivery of online exams and providing top-notch customer support.

Job Description
  • Provide exceptional customer service to candidates, testing centers, and other stakeholders through various communication channels.

The successful candidate will have excellent interpersonal, verbal, and written communication skills. They will be able to work effectively in a team environment and adapt to changing priorities. A strong command of the English and Spanish languages is required, with native-like or C2 level certification desired. In addition, advanced computer literacy and experience working in a fast-paced environment are essential.

Requirements and Qualifications
  • Bachelor's degree in any discipline (asset)
  • Previous experience in a similar position/function (considered as an asset)
  • Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
  • Excellent command of the English & Spanish language (native-like or C2 level certification desired)
  • Advanced computer literacy (ECDL Advance level certification considered a plus)
  • Excellent interpersonal, verbal, and written communication skills

A minimum of [number] years of relevant work experience is required for this position. If you are a motivated and organized individual with a passion for delivering outstanding results, we encourage you to apply.

Benefits
  • Monthly bonus upon performance
  • Work in an international, dynamic and fun atmosphere
  • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
  • Complimentary coffee and tea in all our premises
  • Huge learning experience in using best practices and global environment
  • Constant personal and professional development
Others

Please note that any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration where the existence of any criminal record and/or bankruptcy must be declared.

  • Background checks will include: Basic or Enhanced DBS check, Right to Work in the UK check, HO security check, Financial background check, Employment reference check.


  • Athens, Attica, Greece beBeeExams Full time

    We are seeking a highly skilled and detail-oriented Online Exam Assistant to join our team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, where you will play a crucial role in ensuring the smooth delivery of online exams.This position involves working closely with various stakeholders, including candidates, testing...


  • Athens, Attica, Greece beBeeCustomerService Full time

    Job Title: Online Exams & Customer Experience AssistantJob Description:We are seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our team, you will enhance the efficiency and excellence of global certification services.Responsibilities:Provide exemplary customer service to...


  • Athens, Attica, Greece beBeeCustomer Full time

    Job OverviewWe are seeking an experienced professional to join our team as a Customer Experience and Exam Support Specialist. This role involves providing top-tier customer support while ensuring exam integrity.This position requires a strong passion for delivering exceptional customer experiences, excellent communication skills, and the ability to work in a...


  • Athens, Attica, Greece beBeeCustomer Full time

    Job Description">Our organization seeks an Exams and Customer Support Specialist to provide top-tier support to our customers. This role plays a key part in ensuring seamless operations and delivering exceptional service.">This position will involve overseeing the secure and fair conduct of certification exams, enforcing exam rules and protocols, and...


  • Athens, Attica, Greece beBeeCustomerSupport Full time

    Job Title: Exams and Customer Support SpecialistWe are seeking a dedicated and skilled professional to provide exceptional customer service and support for our exams and certification services. As an Exams and Customer Support Specialist, you will be responsible for ensuring the smooth operation of our examination process, addressing customer inquiries, and...


  • Athens, Attica, Greece beBeeSpecialist Full time

    Online Exam Support SpecialistWe're seeking an Online Exam Support Specialist to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of global certification services.As an Online Exam Support Specialist, your tasks will include:Customer Service:Provide exemplary customer...


  • Athens, Attica, Greece beBeeExamSecurity Full time

    Job Title: Exam Security AssociateOur organization is seeking an experienced and proactive Exam Security Associate to lead the development and oversight of our exam security strategy across multiple delivery channels.Lead the ongoing development and execution of our exam security roadmap, covering both technological and operational improvements. Stay abreast...


  • Athens, Attica, Greece beBeeTechnical Full time

    Technical Support Specialist - Danish SpeakingPatrique Mercier Recruitment Nordic is thrilled to announce an exciting opportunity for a Technical Support Specialist to provide exceptional technical assistance to Danish-speaking clients who operate online businesses.Key Responsibilities:Deliver high-quality technical support to Danish-speaking customers...


  • Athens, Attica, Greece beBeeCustomerExperience Full time

    Job Title: Seamless Operations AssistantWe are seeking a highly motivated and organized individual to join our team as a Seamless Operations Assistant. In this role, you will play a key part in ensuring the smooth operation of our certification services.Job Description:The primary responsibility of this position is to provide top-tier support to our...


  • Athens, Attica, Greece beBeeCertification Full time

    Online Exams and Customer Experience RoleWe are seeking a skilled professional to provide top-tier support and ensure the integrity of our certification exams.Job Description:Deliver seamless operations and exceptional customer service to candidates, testing centers, and other stakeholders.Key Responsibilities:Provide exemplary customer service through...