Online Exam Support Assistant

2 days ago

Athens, Attica, Greece beBeeCustomerSupport Full time
About the Role">

We are seeking a highly skilled and experienced individual to fill the position of Online Exam Support Assistant. As part of our team, you will play a crucial role in ensuring the seamless delivery of online exams and providing top-notch customer support.

Job Description
  • Provide exceptional customer service to candidates, testing centers, and other stakeholders through various communication channels.

The successful candidate will have excellent interpersonal, verbal, and written communication skills. They will be able to work effectively in a team environment and adapt to changing priorities. A strong command of the English and Spanish languages is required, with native-like or C2 level certification desired. In addition, advanced computer literacy and experience working in a fast-paced environment are essential.

Requirements and Qualifications
  • Bachelor's degree in any discipline (asset)
  • Previous experience in a similar position/function (considered as an asset)
  • Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
  • Excellent command of the English & Spanish language (native-like or C2 level certification desired)
  • Advanced computer literacy (ECDL Advance level certification considered a plus)
  • Excellent interpersonal, verbal, and written communication skills

A minimum of [number] years of relevant work experience is required for this position. If you are a motivated and organized individual with a passion for delivering outstanding results, we encourage you to apply.

Benefits
  • Monthly bonus upon performance
  • Work in an international, dynamic and fun atmosphere
  • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees
  • Complimentary coffee and tea in all our premises
  • Huge learning experience in using best practices and global environment
  • Constant personal and professional development
Others

Please note that any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration where the existence of any criminal record and/or bankruptcy must be declared.

  • Background checks will include: Basic or Enhanced DBS check, Right to Work in the UK check, HO security check, Financial background check, Employment reference check.

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