Online Exam Assistant

1 day ago

Athens, Attica, Greece beBeeExams Full time

We are seeking a highly skilled and detail-oriented Online Exam Assistant to join our team. This is an exciting opportunity to be part of a dynamic and fast-paced environment, where you will play a crucial role in ensuring the smooth delivery of online exams.

This position involves working closely with various stakeholders, including candidates, testing centers, and other team members, to provide exceptional customer service and support throughout the examination process.

Responsibilities:
  • Customer Service: Provide timely and effective support to candidates, testing centers, and other stakeholders via various communication channels, including email, chat, and phone.
  • Online Proctoring: Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms, ensuring compliance with established protocols and procedures.
  • Back-Office Exam Operations: Execute administrative tasks related to exam registrations, scheduling, and result processing, maintaining accurate and up-to-date records in our systems.
Requirements:
  • Bachelor's degree in any discipline.
  • Previous experience in a similar position/function is preferred.
  • Excellent command of English and German languages (native-like or C2 level certification desired).
  • Advanced computer literacy is required.
  • Excellent interpersonal, verbal, and written communication skills.
  • Ability to work in a high-volume, fast-paced, and deadline-driven environment.
  • Availability to work in 24/7 rotating shifts, including some night shifts on a monthly basis, weekends, and holidays.
What We Offer:
  • Monthly bonus upon performance.
  • Dynamic and fun work atmosphere.
  • Two free vouchers for all certifications from our portfolio per year for all employees.
  • Complimentary coffee and tea in all our premises.
  • Huge learning experience in using best practices and global environment.
  • Constant personal and professional development.

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