Home Improvement Support Specialist

2 days ago


Athens, Attica, Greece beBeeCustomer Full time
German Speaking Customer Service Representative

Are you passionate about delivering exceptional customer service to German-speaking clients? Do you have a strong background in home improvement and DIY tools? We are excited to announce an excellent opportunity for a talented individual like you.

This role is perfect for someone who is enthusiastic about helping customers find the right solutions for their needs. As a German Speaking Customer Service Representative, you will be responsible for providing top-notch service through various channels including phone, email, and chat.

  • Provide exceptional customer service to German-speaking clients with inquiries related to home improvement products, tools, and DIY projects.
  • Assist customers in selecting appropriate products and provide troubleshooting assistance as needed.
  • Handle customer complaints and feedback professionally, ensuring high customer satisfaction.
  • Document all customer interactions meticulously and contribute to improving service quality.
Requirements
  • Fluency in German and English, both written and spoken.
  • Prior experience in customer service, preferably in the home improvement or retail sector.
  • Strong communication skills and a customer focus.
  • Ability to troubleshoot and resolve issues effectively.
  • Familiarity with DIY tools and home improvement products is a plus.
  • Proficiency in customer service software and Microsoft Office applications.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks


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