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Industry Leading Travel Services Representative
2 weeks ago
Travel Services Representative
Job Description
We are looking for a skilled Travel Services Representative to join our team. In this role, you will be responsible for assisting customers with schedule changes and ensuring they have a smooth travel experience.
You will work closely with airlines to find alternative flights for our customers or request funds back when necessary. Your goal will be to provide excellent customer service and ensure that all interactions are handled professionally and efficiently.
This is an exciting opportunity to work in a dynamic environment where no two days are the same. You will have the chance to develop your skills and knowledge, working with a range of software technologies and tools.
If you are passionate about delivering exceptional customer service and have experience in the travel industry, we would love to hear from you
Required Skills and Qualifications
- Native/Fluent level of Italian (oral and written)
- Good knowledge of English
- Experience in the customer service sector
- Ability to learn and adapt to new software technologies
- Excellent communication skills and a can-do attitude
- Quality focus and multitasking in a fast-paced environment
Benefits
- Standard working schedule Monday - Friday (morning shifts)
- Competitive salary combined with customized incentives' program
- Extensive training providing GDS Certification (Amadeus, Sabre etc)
- Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility
- Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need
- Monthly ticket restaurant card – to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece
