
German Language Customer Relationship Manager
2 days ago
This role offers an exciting opportunity to work as a Sales Representative / Customer Satisfaction Account Manager in Athens, Greece. The successful candidate will be responsible for managing customer relationships, offering strategic solutions, and contributing to a company culture built on excellence, energy, and collaboration.
About the RoleThe ideal candidate will have fluency in German (C1 level or native) and good command of English (minimum B2). They should also possess previous experience in Sales, Customer Service, or Account Management, with strong communication and negotiation skills, a customer-first mindset, and a problem-solving attitude.
Responsibilities- Act as the primary point of contact for German-speaking clients.
- Manage the entire customer journey from inquiry to post-sale support.
- Resolve inquiries with professionalism and empathy, always putting the customer first.
- Maintain accurate documentation and client records.
- Identify upselling or cross-selling opportunities and maximize account potential.
- Collaborate with internal teams to improve processes and customer experience.
- Meet KPIs and contribute to overall team goals.
- Monday to Friday, 9:00 to 19:00 (8-hour shifts).
- Hybrid working model, mix of office and remote.
- 14 full salaries per year.
- 12 monthly salaries + Easter + Summer + Christmas bonuses.
- Base gross salary: €1,760/month.
- Performance bonus (subject to confirmation in final offer).
- 50 monthly meal vouchers.
- 25 days paid annual leave.
- Private health and life insurance coverage.
- Three weeks of hotel accommodation upon arrival.
- Airport pick-up.
- €300 relocation bonus.
- Legal support with hiring documentation.
- Pre-start orientation and onboarding.
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