German Customer Service Representative

4 weeks ago


Athens, Attica, Greece CBT Full time
About CBT

We are a global leader in customer service solutions, dedicated to delivering exceptional experiences to our clients. Our team is passionate about providing innovative solutions that meet the evolving needs of our customers.

Job Title: German Customer Service AdvisorJob Summary

We are seeking a highly motivated and fluent German-speaking Customer Service Advisor to join our team in Athens, Greece. As a key member of our customer service team, you will be responsible for providing exceptional support to our German-speaking clients via phone, email, and chat.

Key Responsibilities
  • Provide top-notch customer service to German-speaking clients, resolving inquiries efficiently and professionally.
  • Offer detailed product and service information to meet customer needs.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Maintain accurate records of customer interactions and follow-ups.
Requirements
  • Native or fluent in German (written and spoken).
  • Excellent communication skills in English.
  • Strong problem-solving skills and customer-oriented mindset.
  • Previous experience in customer service is a plus but not required.
  • Ability to work remotely from anywhere in Greece or on-site in Athens.
What We Offer
  • Competitive salary with performance-based bonuses.
  • Flexible working options: remote or on-site.
  • Health insurance and other social benefits.
  • Full training and career development opportunities.
  • A dynamic and diverse working environment.
How to Apply

If you're interested in this opportunity, please send your CV to us. We look forward to hearing from you and exploring how you can contribute to our team's success.



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