Customer Service Representative
4 weeks ago
About Eugenia Talent
We are seeking a highly skilled Customer Service Representative to join our team in Greece. As a German language expert, you will play a vital role in ensuring customer satisfaction and handling post-sales support for our client, a leader in their field.
The Role
You will be responsible for providing exceptional customer service in German via phone, email, and chat, resolving customer issues with empathy and efficiency, and managing post-sales requests, track orders, and support sales initiatives.
Requirements
- German (C2 level required; native proficiency is a strong advantage).
- Fluent English (C1 minimum).
- Experience in customer service.
- Excellent communication and problem-solving skills.
- Ability to adapt to a fast-paced and dynamic environment.
- Flexibility to work shifts from 09:00 to 00:00, including weekends and public holidays.
What We Offer
- Hybrid work model, starting on-site in Greece, with the option to work from home within Greece (with a salary adjustment to 1,200 gross during the work-from-home period).
- Salary: 1,300 gross per month on-site.
- Performance Bonus: Up to 10% monthly.
- Meal allowance via Up Hellas Mastercard.
- Private health insurance, including dental and optical care.
- Relocation package, including 300 voucher every 6 months and visa support.
- Additional benefits: 14 salaries/year, free gym, well-being activities, rooftop cinema with Acropolis views, and employee events.
The Process
- Submit your application, including your CV.
- Get a call from our Recruitment Specialist.
- Begin your interview process.
- Get selected.
- Start your journey in Greece
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