German Customer Service Representative

4 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

About Cross Border Talents:

We are a leading global company seeking a highly motivated German-speaking Customer Advisor to join our team. This is an excellent opportunity to develop your career in customer service in a dynamic and supportive environment.

Key Responsibilities:

  • Provide high-quality customer service to German-speaking clients via phone, email, and chat.
  • Assist customers with product inquiries, technical issues, and service-related questions.
  • Resolve customer concerns and complaints with professionalism and efficiency.
  • Work closely with internal teams to ensure a seamless customer experience.
  • Maintain accurate records of customer interactions and provide regular follow-up.

Requirements:

  • Native or fluent in German (written and spoken).
  • Good communication skills in English.
  • Strong problem-solving skills and customer-oriented mindset.
  • Previous experience in customer service is a plus but not required.
  • Ability to work either remotely or on-site in Greece.

What We Offer:

  • Competitive salary with performance-based bonuses.
  • Flexible working options: work remotely from anywhere in Greece or on-site.
  • Health insurance and other social benefits.
  • Full training and career development opportunities.
  • A vibrant and multicultural working environment.


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