German Customer Service Representative

1 month ago


Athens, Attica, Greece Cross Border Talents Full time
About Cross Border Talents

We are a leading global company seeking enthusiastic and motivated German-speaking Customer Advisors to join our team. Our company offers a dynamic and supportive environment where you can develop your career in customer service.

Job Summary

We are looking for a German Customer Advisor to provide high-quality customer service to German-speaking clients via phone, email, and chat. The ideal candidate will have strong problem-solving skills, a customer-oriented mindset, and excellent communication skills in English.

Key Responsibilities
  • Provide exceptional customer service to German-speaking clients.
  • Assist customers with product inquiries, technical issues, and service-related questions.
  • Resolve customer concerns and complaints with professionalism and efficiency.
  • Work closely with internal teams to ensure a seamless customer experience.
  • Maintain accurate records of customer interactions and provide regular follow-up.
Requirements
  • Native or fluent in German (written and spoken).
  • Good communication skills in English.
  • Strong problem-solving skills and customer-oriented mindset.
  • Previous experience in customer service is a plus but not required.
  • Ability to work either remotely or on-site in Greece.
What We Offer
  • Competitive salary with performance-based bonuses.
  • Flexible working options: work remotely from anywhere in Greece or on-site.
  • Health insurance and other social benefits.
  • Full training and career development opportunities.
  • A vibrant and multicultural working environment.
How to Apply

If you are interested in this role, please send your CV to us. We look forward to hearing from you.



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