German Language Customer Service Representative

1 month ago


Athens, Attica, Greece Cross Border Talents Full time
Customer Service Representative - German Speaker

We are seeking a highly skilled and fluent German speaker to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving technical issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Provide top-notch customer service to clients in German, responding to their inquiries and resolving technical issues in a timely and professional manner.
  • Collaborate with internal teams to resolve complex customer issues, ensuring a seamless customer experience.
  • Develop and maintain a deep understanding of our products and services, enabling you to provide accurate and informative responses to customer inquiries.
What We Offer:
  • A competitive monthly salary of 1,200 euros.
  • A performance-based bonus of up to 100 euros.
  • Flexible working hours, Monday to Sunday, 00:00-23:00.
  • Relocation support, including 4 weeks of hotel accommodation.
  • Ongoing training and career development opportunities.
Requirements:
  • Fluency in German (C2 level) and English (C1 level).
  • At least 1 year of customer service experience.
  • Advanced technical skills and a basic understanding of vehicle road assistance.
  • Proficiency in CRM tools (Salesforce or similar) is preferred.

We are committed to providing a supportive and dynamic work environment that fosters growth and development. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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