German Speaking Customer Service Representative

3 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

About Cross Border Talents

We are a prominent player in the tourism industry, dedicated to providing exceptional customer service experiences. Our team in Athens thrives on creativity and innovation, ensuring tourists receive top-notch assistance.

Job Overview

As a German-Speaking Customer Advisor, you'll be at the forefront of providing support to German-speaking tourists visiting Athens. This on-site role offers the opportunity to engage with visitors, enhance their experience, and contribute to the success of our tourism initiatives.

Key Responsibilities

  • Tourist Assistance: Offer on-site assistance to German-speaking tourists, providing information, recommendations, and support.
  • Communication: Utilize your fluent German language skills to communicate effectively, ensuring tourists have a seamless and enjoyable experience.
  • Issue Resolution: Swiftly resolve customer concerns, demonstrating problem-solving skills to enhance overall satisfaction.
  • Product Knowledge: Acquire in-depth knowledge of local attractions, services, and tourism offerings to provide accurate and valuable information.
  • Team Collaboration: Work collaboratively with colleagues and other teams, contributing to the enhancement of our customer service practices.

Qualifications

  • Fluency in German: Showcase your proficiency in German to engage effectively with tourists and team members.
  • Adaptability: Demonstrate your ability to adapt to on-site work and collaborate with team members in a dynamic environment.
  • No Prior Experience Required: This role welcomes candidates with no prior experience, making it an excellent entry point for those passionate about tourism.

Perks

  • On-Site Work in Athens: Immerse yourself in the vibrant culture of Athens while working on-site in the tourism hub.
  • Relocation Package: For candidates relocating from abroad, we offer a comprehensive package, including flight tickets and accommodation assistance, facilitating a smooth transition.
  • Competitive Salary: Receive a competitive salary that reflects your contributions and dedication to providing outstanding customer service.
  • Health and Life Insurance: Comprehensive coverage ensures your well-being, providing peace of mind as you focus on your career.

Ready to Embark on a Career in On-Site Tourism?

Submit your application today, including your resume.



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