German Speaking Customer Service Expert

2 weeks ago


Athens, Attica, Greece Cross Border Talents Full time

Customer Service Job Opportunity

We are seeking a highly skilled German Speaking Customer Service Agent to join our team in Greece. As a customer service expert, you will be the primary point of contact for customers seeking assistance with their technical issues.

Key Responsibilities:

  • Provide exceptional customer service to resolve customer complaints and issues
  • Assist customers in troubleshooting technical problems with confidence and empathy
  • Handle incoming calls and log cases in the CRM system

What We Offer:

  • Competitive monthly salary: €1,200
  • Performance bonus up to €100
  • Flexible working hours (Monday-Sunday, 00:00-23:00)
  • Relocation support: Yes, including 4 weeks of hotel accommodation
  • Ongoing training and career development opportunities

Requirements:

  • German: C2 | English: C1
  • 1+ year of customer service experience
  • Advanced technical skills and basic understanding of vehicle road assistance
  • Proficiency in CRM tools (Salesforce or similar) preferred


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