German Speaking Customer Service Representative
3 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a German Speaking Customer Advisor in Athens. As a key player in the tourism industry, we value creativity and innovation, ensuring tourists receive top-tier assistance.
Key Responsibilities:
- Tourist Support: Provide on-site assistance to German-speaking tourists, sharing information, recommendations, and support.
- Effective Communication: Utilize your fluent German skills to communicate effectively, ensuring tourists have a seamless and enjoyable experience.
- Swift Issue Resolution: Resolve customer concerns promptly, showcasing problem-solving skills to enhance overall satisfaction.
- In-Depth Product Knowledge: Gain a comprehensive understanding of local attractions, services, and tourism offerings to provide accurate and valuable information.
- Collaborative Teamwork: Work collaboratively with colleagues and other teams, contributing to the improvement of our customer service practices.
Qualifications:
- Fluency in German: Demonstrate your proficiency in German to engage effectively with tourists and team members.
- Adaptability: Showcase your ability to adapt to on-site work and collaborate with team members in a dynamic environment.
- No Prior Experience Required: This role welcomes candidates with no prior experience, making it an excellent entry point for those passionate about tourism.
Perks:
- On-Site Work in Athens: Immerse yourself in Athens' vibrant culture while working on-site in the heart of the tourism hub.
- Relocation Package: For candidates relocating from abroad, we offer a comprehensive package, including flight tickets and accommodation assistance, facilitating a smooth transition.
- Competitive Compensation: Receive a competitive salary that acknowledges your contributions and dedication to providing exceptional customer service.
- Health and Life Insurance: Comprehensive coverage ensures your well-being, providing peace of mind as you focus on your career.
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